Start with the most obvious reason – your volume controls.Ĭlick on the speaker icon and make sure there isn’t a cross sign. He said with a serious face, “I unmuted it.” Then, he laughed his heart out, looking at my sheepish look. So, I asked him what was wrong and how he fixed it in seconds. And in seconds, my speakers were working again. I went through the driver settings, uninstalled and reinstalled it, and did everything possible. I spent an entire day trying to figure out why couldn’t I hear anything on my computer. To make you understand how easy it is to oversee the most obvious, I need to recount this one story to you. So, let’s see why your Windows sound might act up and what you can do to fix it. You can also type “Bluetooth” in the search bar at the top to bring up any relevant entries.This issue has often troubled Windows user readers. Click the “Console” option when it appears.Ĭlick the “Reports” entries on the left to look through the System Log. You can also click the Search icon in the menu bar to launch Spotlight. Press Command+Space, type “Console” in the text box, and then press Enter. It can help you narrow down potential conflicts or issues with your Bluetooth hardware or devices. RELATED: How to View the System Log on a Mac However, if you continue to have problems, you can check the system log to get some more information. The steps above should help you resolve many common issues. If you use a Bluetooth keyboard or mouse, be sure to reconnect these before you restart your Mac. This will wipe the Bluetooth configuration, reset the Bluetooth hardware, and disconnect any connected Bluetooth devices.Ĭlick “Reset the Bluetooth Module” to begin.Īfter the process completes, restart your Mac and reconnect your devices. You can also reset the Bluetooth module entirely from the Debug menu. In the Debug menu, click “Remove All Devices” to remove all Bluetooth devices saved in the macOS Bluetooth configuration. The Bluetooth menu appears and includes an additional “Debug” menu and other hidden connection information.Ĭlick “Debug,” and then click “Factory Reset All Connected Apple Devices.” This will only work if your Bluetooth device is currently connected to your Mac if it’s not, follow the reset instructions for that device instead.Īccept the warning and click “OK” to begin resetting all connected Apple devices. When the Bluetooth icon is visible in the menu bar, press and hold Shift+Option and click the Bluetooth icon. If you don’t see the Bluetooth icon in the menu bar, click the Launchpad icon in the Dock, and then navigate to System Preferences > Bluetooth.Ĭlick the checkbox next to “Show Bluetooth in Menu Bar” to enable it.Įnter Bluetooth Debug Menu and Factory Reset Apple Devices Enable the Bluetooth Icon in the Menu Bar The Bluetooth icon has to be visible in the menu bar to do this, so we’ll start there. Rather than perform this action for each device, you can do it on all connected Apple devices in the Bluetooth debug menu. This might be harder to do with an iPhone, but it’s a simple process for smaller devices (like Airpods). It might seem drastic, but you might consider resetting your Airpods or other Apple peripherals if you’re unable to restore or stabilize Bluetooth connectivity. RELATED: How to Set Up a Bluetooth Keyboard or Mouse on Your Mac Factory Reset Any Attached Apple DevicesĪpple hardware tends to work best with other Apple devices, but that doesn’t mean accessories like Airpods will always work perfectly with macOS. For example, you might have to set up a Bluetooth keyboard to get the correct keys to work. First, though, make sure the device is configured correctly. Right-click your device, and then click “Remove.”Īfter the device is removed, you can attempt to re-pair it. To do so, click the Launchpad icon in the Dock and go to System Preferences > Bluetooth. If none of the previous steps work, you can try removing the troublesome Bluetooth device from your Mac completely before you consider more drastic steps.
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